Technology Case Studies

E*Fill America works closely with each of our clients to ensure smooth and efficient implementations (many across multiple facilities) geared to meet their business objectives and timetable.

Our user base represents a cross section of enterprises and logistics service providers, a few of which are highlighted below:

Image Entertainment

Business: Distributor of DVD and Laser Disc Products and Equipment.

Headquarters: Chatsworth, California; with a 70,000+ sq. ft. Distribution Center in Las Vegas, Nevada
Interfaces include: QANTEL Host system interface, Tracer X manifesting interface, Carousel and Pick-to-Light interfaces, conveyors interface.

Challenge: Image, as a leading distributor of DVD and laser disc across the country, was challenged to maintain current high standards of customer service while reducing cycle time (in order to guarantee next day delivery) in the new e-commerce era that increased their volume through internet sales. This need drove the opening of the a new state of the art distribution facility and an upgrade of their current operational processes to include the use of technology to reduce labor costs and increase quality at the same time.

Results: With the Efill America technology, Image’s DC is now a fully mechanized facility with Pick-to-Light, Carousels, automated Conveyors and RF Data Collection with the following operations implemented:

  • Returns processing
  • Inbound QA inspection
  • Kitting/assembly operations
  • Picking with Carousel and Pick-to-Light
  • Zone/Max velocity directed putaway
  • Wave management/evaluation
  • RF directed batch replenishment

Corporate Express

Business: Commercial office products direct marketer and distributor.
Headquarters: Broomfield, Colorado; with 23 sites in U.S. implemented to date with Hub Distribution Centers supporting satellite warehousing operations.
Interfaces include: HP/9000 mainframe Host Interface, Clippership shipping/manifest system interface, pick to light interface, conveyor interface.

Challenge: Through its rapid growth (primarily through acquisitions of many regional and local players), Corporate Express was challenged with aligning over two dozen branch DCs to a standard, optimized set of operating procedures and systems that utilized the latest technology to meet their requirement of high level of customer service, including guaranteed Next day delivery. In addition, their unique business model optimized relationships with suppliers and thus, allows them to fill many orders with cross docking.

Results: Today, Corporate Express has completed implementation of the 21 facilities and is currently fulfilling their Same day order processing requirements using the Efill America technology as the foundation for their operations. Some of the key Efill America functions implemented include:

  • Full RF and paper-based functions as well as interfaces to various material handling equipment
  • Cross docking (predistributed and merge)
  • Multi-option receiving and putaway
  • Optimized containerization
  • Wave management/evaluation
  • Conveyor interface
  • Pick and pass operations
  • Outbound quality assurance (QA) processing

‘YRC:YRC Logistics

Business:Less than Truckload U.S. leader; with Value Service Division of YRC Logistics

Headquarters: Overland Park, Kansas

Challenge: In growing their service division, YRC needed to provide a foundation for a hosted supply chain to manage warehouse activities at the various distribution centers being used by YRC customers to deploy inventory. Their customers’ key concerns were lack of inventory visibility and the complexity of coordinating global supply chain activities. Also, internet and third party deployment were crucial to their implementation strategy.
Results: “What really made the difference to us, however, was that Efill America is the only vendor we evaluated that had operations based products specifically ‘architected’ for the Internet and third party deployment.”
“With Efill America we found sound and stable products from a vendor with the vision and ability to deliver. It’s all about providing global access to the right information at the right times.”

YRC is now currently using HotWMS and HotVisibility in its management of inventory for some of its key customers, such as Eaton and Dana. Some highlights of their implementation of the Efill America products:

  • 15 warehouse facilities supported
  • Serial Tracking for Outbound shipments
  • 3PL Billing components generated
  • BOL generation and Pro Number tracking

Warehouse Basics

Business: Third Party Logistics Provider.
Headquarters: Atlanta, Georgia; with 120,000 sq. ft. Atlanta facility.

Challenge:In order to compete in the marketplace, Warehouse Basics recognized the need for technology to give them state of the art warehousing and inventory control capabilities to improve customer service and attain additional business.

Results: With E*fill America, Warehouse Basics is now enabled with the following warehouse functions for multiple customers, such as Curwood, Viskase, and Hub 1 Logistics.

  • Full RF and paper-based receiving, putaway, picking and shipping
  • Overflow Storage
  • Pick and pack operation
  • LTL and truckload
  • BOL generation and Pro number tracking